Privacy Policy

At Shoppynex, your privacy is our priority. We are committed to safeguarding your personal information and ensuring that your shopping experience is safe, secure, and enjoyable. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

A. Personal Information

Information you provide directly, such as:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (processed securely through trusted gateways)

B. Non-Personal Information

Automatically collected data, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages viewed, time spent on the website, and referral URLs

C. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tools to:

  • Enhance your browsing experience

  • Remember your preferences and shopping cart items

  • Analyze website performance and traffic patterns

  • Deliver relevant promotions or ads through trusted platforms like Google or Meta

You can adjust your browser settings to decline cookies, but some parts of the website may not function properly as a result.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders accurately

  • Send order confirmations, shipping updates, and transaction receipts

  • Improve our website, product quality, and customer experience

  • Respond to inquiries and provide customer support

  • Personalize your shopping experience and marketing communication (only if you’ve opted in)

  • Detect, prevent, and address fraudulent transactions or security issues

3. Data Security

Your security is our top priority.
We use industry-standard SSL (Secure Socket Layer) encryption technology to protect your personal and payment information during transmission.
All data is stored securely and accessible only to authorized personnel who are required to keep it confidential.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure. However, we continuously monitor and improve our systems to maintain the highest level of protection.

4. Sharing Your Information

We value your trust and do not sell, rent, or trade your personal data.
We only share information with trusted third-party service providers who help us operate our business, such as:

  • Payment processors (for secure transactions)

  • Shipping carriers (to deliver your orders)

  • Email service providers (to send updates and promotions)

All third-party partners are bound by strict confidentiality agreements and are authorized to use your information solely for the purpose of providing their services.

5. Email Marketing and Communication

If you subscribe to our newsletter or marketing emails, we may send you updates about new arrivals, special discounts, and exclusive offers.
You can unsubscribe anytime by clicking the “Unsubscribe” link at the bottom of any marketing email or by contacting us directly.

6. Your Rights and Choices

As a valued customer, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of inaccurate data

  • Withdraw consent from marketing communications

  • Request details on how your data is being used

To exercise these rights, please contact us via the chatbox available on our website.
We will respond to your request within a reasonable timeframe.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions and deliver products

  • Comply with legal, tax, or accounting obligations

  • Resolve disputes and enforce our agreements

Once the retention period expires, your personal data will be securely deleted or anonymized.

8. Children’s Privacy

Shoppynex does not knowingly collect or store personal information from individuals under the age of 13.
If we learn that we have inadvertently collected such data, we will promptly delete it.
Parents or guardians who believe their child has provided us with personal information should contact us immediately.

9. Third-Party Links

Our website may contain links to other websites not operated by Shoppynex.
We are not responsible for the privacy practices or content of those third-party sites.
We encourage you to review their respective privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect business, legal, or regulatory changes.
Any updates will be posted on this page with the “Last Updated” date revised accordingly.
We encourage you to review this page regularly to stay informed about how we protect your data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the chatbox available on our website.
Our customer support team will respond promptly within 24–48 business hours.

Shoppynex is committed to maintaining transparency, integrity, and trust in every transaction.
Your privacy matters to us — thank you for choosing us as your reliable online shopping destination for Pet Supplies, Tech Gadgets, and Women’s Fashion