Delivery Information

At Shoppynex, we aim to provide our customers with a smooth, reliable, and transparent shopping experience from the moment you place your order until it arrives at your doorstep. Please review our detailed delivery policy below to understand how we process, ship, and deliver your orders.

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Order Processing Time

All orders are carefully verified, quality-checked, and processed within 1–3 business days after payment confirmation.
Once your order has been processed, you will receive a confirmation email containing your order details and tracking number (if available).

Please note:

• Orders placed on weekends or public holidays will be processed on the next working day.

• During high-demand seasons or promotional sales, order processing may take slightly longer due to increased volume.

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Shipping Time & Delivery Estimates

We are proud to offer nationwide delivery across the United States. Delivery times may vary depending on your location and the product category.

Please note that these are estimated delivery times. Unforeseen factors such as weather conditions, customs delays, or courier disruptions may occasionally affect delivery schedules.

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Shipping Cost

Shipping charges are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions, which will be clearly mentioned on the product page or during checkout.

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Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with your tracking number and link to track your shipment.
You can also track your order directly through our website’s tracking page or by contacting our customer support team through the chatbox available on the website.

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Multiple Shipments

If your order includes products from different categories (e.g., Pet Supplies, Tech Gadgets, and Women’s Fashion), items may arrive in separate packages to ensure faster delivery. You will receive individual tracking numbers for each shipment.

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Delivery Delays

While we strive to meet all delivery timelines, delays may occasionally occur due to:

• Incomplete or incorrect delivery addresses

• High shipping demand periods (e.g., holidays or flash sales)

• Courier or customs delays

If your order is delayed beyond the expected timeframe, please reach out to our support team, and we will immediately assist you in locating your package.

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Address Accuracy

Please make sure your shipping address is complete and accurate at the time of checkout. Shoppynex will not be responsible for any delays or lost packages caused by incorrect or incomplete address details.

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Undeliverable or Returned Packages

In cases where a package is returned due to an invalid address, unclaimed delivery, or refusal at the destination, the customer will be responsible for re-shipping fees or deductions from refunds (if applicable).

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Lost or Damaged Packages

If your order arrives damaged or does not arrive at all, please contact us immediately through our website chatbox. We will investigate the matter with our shipping partners and ensure an appropriate solution — either a replacement or refund, depending on the situation.

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International Shipping

Currently, Shoppynex delivers products only within the United States. However, we are working toward expanding our shipping network globally in the near future.

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Contact & Support

For any questions or assistance regarding your order delivery, our dedicated support team is available to help.
You can reach us anytime via the chatbox on our website.

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Thank you for shopping with Shoppynex — your trusted destination for Pet Supplies, Tech Gadgets, and Women’s Fashion.
We value your trust and promise to deliver every order with care and reliability.